Shipping Policy
Clear shipping information so you know exactly when to expect your order.
Last updated: March 2026
Shipping Carriers
All orders are shipped via UPS or FedEx. You will receive a tracking number via email once your order ships.
Free Shipping
Free standard shipping is available on all orders over $100. Orders under $100 are subject to standard shipping rates calculated at checkout.
Order Processing
- Orders placed before 12:00 PM ET are processed the same business day
- Orders placed after 12:00 PM ET are processed the next business day
- Processing time does not include production time — production begins after artwork approval and payment
Production + Shipping Timeline
Shipping time is in addition to production time. Here are typical total timelines:
| Product | Production Time | + Shipping |
|---|---|---|
| Custom Apparel | 7–10 business days | 2–5 business days |
| Banners & Signage | 3–5 business days | 2–5 business days |
| Business Cards | 5–7 business days | 2–5 business days |
| Embroidery | 7 business days | 2–5 business days |
| Promo Products | 5–10 business days | 2–5 business days |
Local Delivery (Connecticut)
Local delivery is available throughout Connecticut. If you're in the New Haven area or anywhere in CT, contact us to arrange local delivery or pickup.
Nationwide Shipping
We ship to all 50 states via UPS and FedEx. Expedited shipping options are available at checkout or by request.
Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, contact us within 10 days of the expected delivery date. We will work with the carrier to resolve the issue and, if necessary, reprint and reship your order at no additional cost.
Tracking Your Order
You will receive an email with your tracking number once your order ships. If you have not received tracking information within the expected production timeline, please contact us.
Contact Us
Questions about shipping or delivery?
Contact Us