Privacy Policy
Your privacy matters to us. Here's how we handle your information.
Last updated: March 2026
Introduction
PrintzOnDeck LLC ("we," "us," or "our") operates the website www.printzondeck.com and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with us.
Information We Collect
Information You Provide
- Contact information: Name, email address, phone number, mailing address
- Order information: Products ordered, quantities, artwork files, design specifications
- Payment information: Payment is processed securely through Square and Shopify Payments — we do not store your credit card details on our servers
- Communications: Messages you send through our contact form, email, or phone
Information Collected Automatically
- Usage data: Pages visited, time spent on site, referring URLs
- Device information: Browser type, operating system, IP address
- Cookies: We use cookies and similar technologies to improve your browsing experience and analyze site traffic
How We Use Your Information
- To process and fulfill your orders
- To communicate with you about your order, quotes, and project details
- To send order confirmations, shipping notifications, and tracking information
- To respond to your inquiries and provide customer support
- To improve our website, products, and services
- To analyze website traffic and usage patterns (via Google Analytics)
- To comply with legal obligations
Third-Party Services
We use the following third-party services:
- Google Analytics: To analyze website traffic and user behavior
- Facebook Pixel: To measure advertising effectiveness and deliver relevant ads
- Square / Shopify Payments: To securely process payments
- UPS / FedEx: To ship orders and provide tracking
These services may collect information as described in their own privacy policies. We encourage you to review their policies.
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following cases:
- With shipping carriers (UPS, FedEx) to deliver your order
- With payment processors to complete your transaction
- With production partners when necessary to fulfill your order
- When required by law or to protect our legal rights
Cookies
Our website uses cookies to enhance your experience, remember your preferences, and analyze traffic. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.
Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal obligations)
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at [email protected].
Children's Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy:
- PrintzOnDeck LLC
- New Haven, CT
- 📧 [email protected]
- 📧 [email protected]
- 📞 (203) 928-8708